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5 Most Frequently Asked Questions

Where is the authorized dealer nearest to me? Where can I buy “this” product?

See the Authorized Dealers listing in your region or for your country by clicking on FIND A DEALER on the menu at the top of the page.

Where do I get my regulators serviced?

See your local Authorised Dealer & Service facility, you can locate the one closest to you by clicking on FIND A DEALER on the menu at the top of the page.

Why do I have to pay for an upgrade on my AirX when I just need a battery change?

The housing seal of an Air X is outdated technology. Repairing or changing a battery on an Air X is not suggested. The best option is an upgrade for a new, totally guaranteed, under warranty, computer.

Why is my computer beeping/ticking/displaying ERR?

Most probably a battery change is needed. Contact your local Authorized Dealer for repair or battery change. You can locate the Authorized Dealers in you Region or in your country by clicking on FIND A DEALER on the menu at the top of the page.

How do I get my UWATEC computer battery replaced?

Contact your local Authorized Dealer for repair or battery replacement. You can locate the Authorized Dealers in you Region or in your country by clicking on FIND A DEALER on the menu at the top of the page.

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Before contacting us, take a look at the answers to the questions our customers most frequently ask us. It is very likely that you will find a solution.

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